For MuleSoft Customers

Expert Apache ActiveMQ Support for MuleSoft Customers

ActiveMQ is the JMS broker quietly moving messages behind countless MuleSoft deployments. When it stalls, your integrations stall. HYTE keeps that broker reliable, secure, and production-ready, so the integrations that depend on it keep flowing.

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24×7 & Business-Hours Packages Unlimited Support Cases Messaging Specialists, Not Generalists
2 decades
of ActiveMQ lineage, back to its earliest production deployments
Upstream
fixes contributed back to the Apache ActiveMQ project
Unlimited
support cases on every subscription package
24×7 or 9×5
support coverage tailored to your business needs

The Broker Behind Your Integrations

ActiveMQ does the heavy lifting MuleSoft relies on

Many MuleSoft customers run Apache ActiveMQ as their JMS provider: the broker their applications connect to for messaging, whether it runs standalone or alongside their integration platform. It handles reliable delivery, ordering, and guaranteed messaging between applications.

That makes ActiveMQ one of the most critical, and most overlooked, pieces of the stack. A misconfigured broker, an un-patched CVE, or an unbounded queue can take down integrations far from where the problem started.

A lot of vendors support a catalog of open-source projects. HYTE supports only integration and messaging technologies. When the issue lives in ActiveMQ, you want the team that knows it best.

Where HYTE plugs in

Coverage for the broker no matter how your applications connect to it.

  • ✓ ActiveMQ as the JMS broker your applications connect to
  • ✓ Embedded or standalone brokers running alongside your integration platform
  • ✓ ActiveMQ Classic: versions 5.x and 6.x
  • ✓ On-prem, hybrid, container, and cloud deployments
  • ✓ Dev, test, staging, and production: every environment

Authorship, Not Vendorship

The code running your broker. We help maintain it.

HYTE is not a support shop that learned ActiveMQ from the outside. Our engineers commit code upstream to Apache ActiveMQ, and our lineage with the project reaches back to its earliest production deployments roughly two decades ago.

That changes what support means. When you file a case, the fix is not limited to a workaround in your environment. Where the root cause lives in the broker itself, we can carry the fix upstream so it lands in the project for good.

Root-cause depth

Answers grounded in how the broker is built, not in what a knowledge base article says about it.

Fixes that stick

Issues resolved in your environment and, where appropriate, contributed back upstream.

A supported path

Guidance that keeps you aligned with the Apache ActiveMQ project instead of drifting onto a private fork.

Support Benefits

Messaging support that pulls its weight

An ActiveMQ subscription arms your integration and middleware teams with expert problem-solving, plus the HYTE tools that take ActiveMQ to enterprise grade.

ActiveMQ Experts

Direct access to architects who live and breathe messaging: the people who fix the broker, not read a runbook about it.

JMS Integration Guidance

Questions answered with working sample code for the JMS patterns your applications depend on to connect to ActiveMQ: queues, topics, redelivery, and DLQs.

Unlimited Cases

Different teams have very different ActiveMQ questions. Every package answers them all with unlimited support cases.

Flexible Support

Production never sleeps. Choose 24×7 coverage or business-hours (9×5 ET) packages to match how your integrations run.

Patches & Updates

Timely, tested patches, and fixes contributed back to the Apache ActiveMQ community so you stay on a supported path.

Architecture Reviews

Dedicated time with a tenured architect to validate that the broker behind your integrations follows current best practices.

All Environments

Every ActiveMQ environment matters and needs its own care. From a single dev broker to global clusters, we cover them all.

Quarterly Reviews

A standing session with your team to review the period's cases and share insights for planning the road ahead.

Built for Your Whole Team

How HYTE supports your integration teams

The people who build, run, secure, and ship your integrations each get the kind of help their work demands.

01 Integration Developers

Code faster and avoid the traps. ActiveMQ and JMS connectivity questions answered with sample code, because working code speaks for itself.

02 Administrators

Identify the right broker architecture and build it correctly the first time. Onboard applications faster with multi-tenant deployments.

03 Security

Lock down the broker properly: encrypt client-to-broker traffic, authenticate clients, and authorize operations on queues and topics.

04 DevOps

Use HYTE's DevOps templates to package and deploy ActiveMQ builds into your existing CI/CD pipeline.

Common Scenarios

Why MuleSoft customers call HYTE

The ActiveMQ issues that most often surface in integration environments, and that we resolve every day.

01

Messages stuck or piling up

Queues backing up, consumers falling behind, or flows that silently stop draining, diagnosed at the broker.

02

Redelivery & dead-letter tuning

Getting redelivery policies, DLQs, and poison-message handling right so your applications' retries behave the way you intend.

03

Broker upgrades & CVE patching

Moving versions or closing security advisories without disrupting the applications that connect to the broker.

04

High availability & failover

Designing and validating clustering, network-of-brokers, and failover so an outage doesn't take integrations with it.

05

Performance & memory pressure

Store-and-forward limits, producer flow control, and JVM tuning when throughput or latency targets slip.

06

Securing client connections

TLS, authentication, and authorization between client applications and brokers to meet your compliance requirements.

07

Infrastructure upgrades to Kubernetes

Replatforming ActiveMQ onto Kubernetes without losing the guarantees your integrations rely on. HYTE builds Kubernetes-native tooling for the broker and brings that experience to your migration. See HYTE MQ on Kubernetes →

Support Packages

Pick the level of coverage you need

From a single incident to a fully tailored enterprise subscription, every plan includes access to HYTE's ActiveMQ management tools.

Single Incident

One-time · 1 Ticket
$995 /incident
  • ✓ Support for 1 ActiveMQ incident
  • ✓ 9×5 ET via HYTE support ticket
  • ✓ Ideal for a one-off fire drill
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Starter Support

1 Year · Up to 3 Servers
$4,995 /year
  • ✓ Unlimited tickets via HYTE Portal
  • ✓ 9×5 ET availability
  • ✓ Platform management tools
  • ✓ Up to 3 ActiveMQ servers
Add to Cart
Best Value

Pro Support

3 Years · Up to 3 Servers
$12,495 /3 yrs
  • ✓ Everything in Starter
  • ✓ 3 years at discounted pricing
  • ✓ Platform management tools
  • ✓ Up to 3 ActiveMQ servers
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Enterprise Support

Custom · Any Scale
Let's talk
  • ✓ 24×7 coverage options
  • ✓ Tailored to your environment
  • ✓ Built for Fortune 1000 scale
  • ✓ Same-day price quote
Get a Quote

Pricing shown reflects HYTE's published ActiveMQ Support packages. Response and commitment times vary by package; your contract may specify different commitment times. Visit hyte.io/activemq-support for current terms.

FAQ

Questions, answered

Does HYTE support the ActiveMQ that sits behind MuleSoft?
Yes. Whether ActiveMQ is the JMS broker your applications connect to, or it's running embedded or standalone alongside your integration platform, HYTE supports the broker itself, and the connectivity to it, across every environment from dev to production.
What exactly is in scope for HYTE support?
Apache ActiveMQ and the integration to it: broker configuration, performance, security, high availability, upgrades and patching, and the JMS connectivity your applications use to reach the broker. HYTE does not provide support for other vendors' products.
Do you offer 24×7 support?
Yes. HYTE offers both 24×7 and business-hours (9×5 ET) packages. Production messaging issues don't wait for office hours, so you can match coverage to how your integrations run. Your contract may specify different commitment times.
Can you help us patch or upgrade ActiveMQ without breaking the applications that connect to it?
Absolutely. Timely patches, version upgrades, and CVE remediation are core to every subscription, backed by architecture reviews so changes to the broker don't ripple out into the integrations that depend on it.
Is it possible to run ActiveMQ in containers and Kubernetes?
Yes. ActiveMQ runs well in containers and on Kubernetes with the right architecture. HYTE supports the broker across on-prem, hybrid, container, and cloud deployments, and builds Kubernetes-native tooling for running it in orchestrated environments.
How is HYTE different from general open-source support vendors?
Focus and authorship. HYTE supports only integration and messaging technologies, and our engineers commit code upstream to Apache ActiveMQ. Support cases are handled by people who work on the broker, not by a generalist queue.
Can HYTE review our broker architecture before we scale up?
Yes. Architecture reviews with a tenured architect are part of HYTE subscriptions. Teams use them before scaling events, migrations, and security audits to validate the broker against current best practices.
How do we get started?
The quickest path is a 15-minute conversation with a Messaging Platform Architect to size your environment. From there, choose a published package, or get a same-day quote for a custom enterprise subscription. Discuss support options →

Let's Make It All Clear

Keep the broker behind your integrations running smoothly

Sometimes a 15-minute conversation with a Messaging Platform Architect is all it takes. Schedule a quick discussion or a live demo of HYTE's platform and tools.

Discuss Support Options → Schedule a Demo