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HYTE Support

Messaging Support You'll Actually Use

HYTE Accelerates Adoption of ActiveMQ

  •  Administrators

    Administrators

    Identify the right architecture for your environment and how to build it correctly the first time. Onboard applications faster with multi-tenant deployments.

  •  Developers

    Developers

    Code faster. Avoid traps, ill-advised approaches and features that aren't good to use. Development questions are answered with sample code, because working code speaks for itself.

  • Security

    Security

    Identify the right approaches to secure and lock down a broker. Meet your security requirements by encrypting the communication between client and brokers, authenticate clients and authorize operations on queues and topics.

  • DevOps

    DevOps

    Leverage HYTE’s DevOps templates to package and deploy ActiveMQ builds for your CI/CD pipeline.

“The more companies move toward digital business models, the greater the need for modern application infrastructure to connect data, software, users and hardware in ways that deliver new digital services or products.”

Fabrizio Biscotti - VP of Research, Gartner

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Packages We Support

  • HYTE MQ

    Connect all of your applications across all of your clouds.

    HYTE MQ is a multi-protocol, multi-language, event and streaming broker that supports all application messaging patterns. HYTE MQ is a packaging of Apache ActiveMQ and can be deployed anywhere and anyway. HYTE MQ is open and accessible. Developers and administrators install it directly on their workstations and integrate it into CI/CD pipelines for fully validated integration testing.

    Cloud providers messaging products are the new vendor lock-in approach. Dodge the sticker shock of cloud egress that occurs when you have API connected applications across multiple clouds.

  • HYTE MQ OSS

    The HYTE MQ OSS is an Open Source Java runtime that enables development teams to focus on writing code and enables operations team to reduce overlapping technologies.

    The HYTE MQ OSS is a lean environment that is pre-configured to address REST API's and Messaging flows, the most common enterprise use cases. The HYTE MQ OSS provides greater flexibility than single-task application runtimes.

    The HYTE MQ OSS is a complete Open Source build that applies HYTE Consulting best practices proven in the Enterprise.

  • Apache ActiveMQ

    Apache ActiveMQ 5.x and Artemis is an Open Source enterprise messaging system that is heavily relied upon by many companies within the Fortune 500 to handle the movement of data traffic between critical systems.

    ActiveMQ provides reliable data transmission, delivery and ordering. These technical capabilities significantly reduce the amount of complexity needed to be coded by developers when moving data between enterprise applications.

    ActiveMQ is a mature software technology that has received consistent community attention for over a decade.

Support Benefits

An ActiveMQ support subscription arms your corporate message-oriented support team with expert assistance and problem-solving capabilities, ensuring swift resolution of any issues, which keeps the messaging infrastructure running smoothly. Beyond immediate support, HYTE's software tools enhance ActiveMQ with Enterprise-level functions, catering to the sophisticated demands of modern businesses seeking robustness, scalability, and security in their messaging systems. This combination of professional support and advanced functionality not only optimizes system performance but also empowers teams to innovate and leverage middleware services more effectively within their corporate landscape.

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ActiveMQ Experts

A lot of companies offer support for a catalog of Open Source projects. HYTE is known for messaging and supports only integration technologies. HYTE is the right call for ActiveMQ support.

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Flexible Support Options

HYTE support is available for when your business needs it. We offer both 24x7 and business hour support packages.

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Patches & Updates

Patches are a fact of life in software. HYTE delivers patches in a timely manner and contributes back to the Apache ActiveMQ community.

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Sample Code

Nothing provides better advice to a developer than sample code that displays the best practice approach your business requires.

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Unlimited Cases

Different teams within your company have very different ActiveMQ questions. You can answer them all with unlimited support cases provided in all of our support packages.

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Architecture Reviews

Real support packages are useful before you need them in production. HYTE support includes dedicated time with a tenured architect to ensure that your messaging environment is following all current best practices.

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All Environments

All of your company ActiveMQ environments are important and require separate forms of support. We cover them all.

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Quarterly Reviews

Things happen fast when you're supporting a production environment. HYTE hosts a quarterly session with your team to discuss cases from the previous period and provide industry insights for future planning of your ActiveMQ environment.

ActiveMQ Support Essentials

Not all ActiveMQ environments are expansive and require a corporate support subscription.

The ActiveMQ Support Essentials offerings allow budget friendly options for smaller environments.

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ActiveMQ Single Incident

$995.00

1 ActiveMQ Support Ticket

This is a one-time-use option that allows for support on a single ActiveMQ incident.

ActiveMQ Single Incident
$995.00

This is a one-time-use option that allows for support on a single ActiveMQ incident

✓ ActiveMQ support for 1 incident

✓ 9x5 ET availability via a HYTE support ticket

✓ ActiveMQ support for 1 incident

✓ 9x5 ET availability via a HYTE support ticket

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ActiveMQ Starter Support

$4,995.00

1 Year Unlimited Support - 3 Servers

The ActiveMQ Starter Support provides for unlimited 9x5 ET business hours support for environments with three (3) servers or fewer. This is a one (1) year subscription that includes access to the industry-leading HYTE Console management tools.

ActiveMQ Starter Support
$4,995.00

The ActiveMQ Starter Support provides for unlimited 9x5 ET business hours support for environments with three (3) servers or fewer. This is a one (1) year subscription that includes access to the industry-leading HYTE Console management tools.

✓ Unlimited tickets through the HYTE Portal

✓ 9x5 ET Support Availability

✓ Platform Management Tools

✓ Emerging Environments with up to 3 ActiveMQ servers

✓ Unlimited tickets through the HYTE Portal

✓ 9x5 ET Support Availability

✓ Platform Management Tools

✓ Emerging Environments with up to 3 ActiveMQ servers

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ActiveMQ Pro Support

$12,495.00

3 Years Unlimited Support - 3 Servers

The ActiveMQ Pro Support provides for unlimited 9x5 ET business hours support for environments with three (3) servers or fewer. This is a three (3) year subscription that includes access to the industry-leading HYTE Console management tools.

ActiveMQ Pro Support
$14,495.00

The ActiveMQ Pro Support provides for unlimited 9x5 ET business hours support for environments with three (3) servers or fewer. This is a three (3) year subscription that includes access to the industry-leading HYTE Console management tools.

✓ Unlimited tickets through the HYTE Portal

✓ 9x5 ET Support Availability

✓ Platform Management Tools

✓ Emerging Environments with up to 3 ActiveMQ servers

✓ 3 Years of Support at Discounted Pricing

✓ Unlimited tickets through the HYTE Portal

✓ 9x5 ET Support Availability

✓ Platform Management Tools

✓ Emerging Environments with up to 3 ActiveMQ servers

✓ 3 Years of Support at Discounted Pricing

ActiveMQ Enterprise Support

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Enterprise messaging platforms demand tailored support solutions and scalable tools to meet the unique needs of their environment. At HYTE, we specialize in customized support subscriptions that grow alongside your corporate platform. With experience designing and supporting some of the world’s largest platforms, including for many Fortune 1000 companies, we’ve got the expertise to help you succeed.

Ready to get started? Let’s schedule a quick meeting to discuss your company’s needs, and we’ll provide a same-day price quote.

Organizations are looking to create a single administrative, monitoring and operating environment for complex, multivendor integration infrastructures.
— Massimo Pezzini - Gartner

Questions?

Sometimes a 15-minute conversation with a Messaging Platform Architect can help make it all clear. Schedule a meeting for a quick discussion and/or online demo of our platform and tools.

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