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Monitoring

Alerting / Alarming

Popular Tools Leveraged By Our Customers

We Integrate With The Industry Leaders

Our customers use our tools to manage their messaging platforms while incorporating various monitoring, alerting, and alarming systems. Below are some of the most popular systems that our customers have integrated with to achieve the highest levels of performance and uptime for their systems.


Grafana enables centralized monitoring and alerting by letting users create alert rules based on data from multiple sources, detect issues using tailored conditions, and send notifications to tools like Slack or PagerDuty. It includes capabilities to manage large-scale alerts, minimize alert fatigue through grouping and silencing, and monitor alert performance with built-in dashboards. These features help teams stay informed and respond effectively to system changes.

New Relic offers an observability platform that monitors various aspects of your digital ecosystem, including applications, infrastructure, user experiences, and network performance. It allows teams to set alert policies that define specific conditions, triggering notifications when those conditions are met to help identify and address issues early. The platform also provides tools like Predictive Alerts and an AI-powered assistant to support analysis, setup, and proactive system management.

Prometheus is a monitoring system that uses a central server to collect and store metrics from various sources. It works alongside Alertmanager, a component responsible for managing alerts by organizing, routing, and silencing them based on predefined rules. Together, they help ensure that teams receive timely and relevant notifications to maintain system performance.

Datadog collects metrics, logs, traces, and events from your infrastructure and applications to provide monitoring, alerting, and alarming. Its tools, including machine learning and customizable monitor configurations, help detect issues, send alerts, and trigger alarms when necessary. Users can create custom alerts, group related notifications into incidents, and connect with communication tools and automated workflows to manage responses effectively.

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